PRIVACY POLICY


PERSONAL INFORMATION COLLECTION


Cozyboyz does not sell, distribute, or exchange customers’ personal information obtained online with any third parties.

Information gathered online will solely be shared within our corporate family.


When you set up a Cozyboyz account, the personal details we collect may include:


Full Name:
Shipping Address:
Email Address:
Phone Number:
Mobile Number:
Birth Date:
Gender:


The personal information we obtain from you will be utilized for some or all of the following purposes:

To fulfill the orders you’ve made on COZYBOYZ.MY.

To keep you informed about the status of your delivery and assist you with customer support.

To provide you with information about relevant products.

To process your purchases and deliver services/information available on our website as requested.

Additionally, we will use your provided information to manage your account; confirm and execute financial transactions related to online payments; analyze data downloads from our site; enhance our website’s design and content; customize the user experience; identify website visitors; conduct research on user demographics; and send you useful information or updates you’ve asked for, including news about our products and services, provided that you haven’t opted out of being contacted for these purposes.

We may share your name and address with a third party for the purpose of delivering your product (e.g., our courier or supplier).

When you become a registered user on the Cozyboyz website, your personal information will also be used to send occasional marketing and promotional materials.

Payments made through our site will be handled by our agent, fiuu.com. You should ensure that any information you submit to us, our agent, or on the site is accurate and up to date, and you must inform us of any changes.

While we may keep details of your actual orders, for security reasons, we cannot directly retrieve them. However, you can access this information by logging into your account on the site, where you can review the status of completed, open, and soon-to-be-dispatched orders, as well as manage your address and banking details, and newsletter subscriptions. We are committed to keeping your login data confidential and will not share it with unauthorized parties. We cannot be held responsible for password misuse unless it is due to our errors.

UPDATING YOUR INFORMATION

You can update your personal information at any time by logging into your account on COZYBOYZ.MY.

SECURITY OF PERSONAL DATA

COZYBOYZ.MY ensures that all collected information is stored securely. We safeguard your personal information by:

Limiting access to personal data.

Utilizing technologies to prevent unauthorized access to computers.

Diligently destroying your personal information when it is no longer needed for our record-keeping requirements.

DISCLOSURE OF PERSONAL INFORMATION

Your information will not be shared with organizations outside those directly involved in delivering products purchased from the COZYBOYZ.MY website. In exceptional situations, COZYBOYZ.MY may be obligated to disclose personal information to prevent threats to life or health or for law enforcement reasons. We are dedicated to adhering to the Privacy Act and National Privacy Principles.

However, we may use your contact details to send you newsletters.

If you feel that your privacy has been violated by COZYBOYZ.MY, please reach out to us at [email protected], and we will address the issue.

COLLECTION OF COMPUTER DATA

When you visit COZYBOYZ.MY, our servers automatically capture information sent by your browser. This data may include:

Your computer’s IP address.

Type of browser.

The webpage you visited before reaching our site.

The pages you navigate within COZYBOYZ.MY.

Time spent on those pages, search queries made on our site, access dates and times, and other related statistics.

This information is collected for analysis to enhance our site and the services we provide. It will not be linked with any personal information.

CHANGE OF PRIVACY POLICY

COZYBOYZ.MY reserves the right to amend the Privacy Policy at any time. Any modifications to this policy will be posted on our site.

COMPLAINTS REGARDING PRIVACY BREACHES

If you are not satisfied with how we manage your inquiry or complaint, please feel free to contact us at [email protected].

CONTACT US

The Cozyboyz Enterprise (202303016343 / CT0116647-M)
B-06-11, Kelana Square, No 17,
Jalan SS7/26, Kelana Jaya 47301,
Petaling Jaya, Selangor, Malaysia.
Contact: +601121177827